Made to order
Every shirt is printed when you order it — nothing sits in a warehouse. Production typically takes 2–5 business days, then shipping time on top (shown at checkout).
Damaged, defective, or misprinted
If your item arrives damaged, misprinted, or defective, email support@shirtation.com within 30 days of delivery with your order number and a photo. We will reprint or refund — your choice. That’s a promise, not a negotiation.
Wrong size / changed your mind
Because items are made to order, we can’t accept returns for size or preference changes — please check the size chart on each product page. If we shipped a different size than you ordered, that’s our defect policy above: we make it right.
Lost packages
If tracking shows no movement for 10+ business days (domestic), contact us and we’ll investigate with the carrier and reship if it’s lost. Confirm your shipping address carefully — packages returned for a bad address can be reshipped at cost.
Questions: support@shirtation.com